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I need to deactivate the account of a deceased user. Try clearing your browser's cache, or deleting and reinstalling the phone app. If you submit the appropriate contact form on Facebook, ask the official Facebook Help Center Community, and start a discussion on a relevant official Facebook page post, you'll likely get the support you need. There are varied reports about what they actually are, but the most common is that they’re a scam company that will pretend to be Facebook support, only to get you to install malware on your computer and demand payments for their services. 3. Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information. We don't currently have any known issues to report. Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information. You can search for your account by name, email address, or phone number. So, integrity with personal things is very important as leaking out of any of the personal data can possibly hurt reputation, image, career and even life. Watch Queue Queue However, you can use Facebook's built-in resources to report or troubleshoot a problem. Do not give out any personal information unless face to face with the person requesting it or applying for credit cards, jobs, certain accounts, etc. I organized the links by category and included a description or directions for each form (some forms are listed more than once if they fit in more than one category). It's a random scam. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. On the top right corner, you’ll see a question mark. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. No! 1. Say you got kicked off Facebook and need to get back on — to talk to friends or run your small business. If you find a question similar to the one you want to ask, and it's still active, then you can add details about your issue to help others working on the same problem. Another way to get help with Facebook issues is to connect with other users in the Facebook Community Forum. Facebook has over 100 forms for just about every problem you could run into on Facebook. For example, you might type in "impostor account", then click on the "How do I report an account for impersonation?" When you have a problem, I suggest taking multiple avenues to get it resolved. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Is this real? By using our site, you agree to our. Follow Facebook's on-screen instructions. I keep getting text messages with codes to reset my password. Unfortunately, they have made it nearly impossible to contact them about specific glitches. These sections cover a lot of common issues and complaints. Unfortunately, it does not have a publicly available customer support number. How do I video chat with someone or a group in Messenger? 4. He studied graphic design at Pikes Peak Community College. There are several official Facebook pages. Some contacted me claiming I won money through a Facebook promotion. ", Additionally, the article states what I have suspected, that Facebook has not made it particularly easy to get legitimate (not third-party) help. Be sure to log out of all active logins. This article has been viewed 4,564,409 times. Open the Facebook Help Center webpage. How do I access it again? This is how I found an expert that solved my problem after days of struggling to communicate with Facebook which was not helpful at all. Below I show you how to get Facebook support from: It's the ULTIMATE GUIDE to contacting and receiving support from Facebook! Currently, there is no direct way to contact Facebook via telephone or email. ; Try entering each email or mobile phone number you've owned (one at a time). This article was written by Travis Boylls. I, "Actually, I have been looking for a contact to write what I wanted to say, but those directions couldn't help at, "I was needing to know how to contact Facebook about a page that is personally attacking members of my company with, "This is a better way to reset your password, because sometimes it works and sometimes it doesn't. Help Center; What's New. Select a relevant section. If you notice there are 2nd or 3rd options (i.e., duplicate forms for the same issue), submit those as well as the originals. Contact support or explore the help center to get answers to your top questions. Travis Boylls is a Technology Writer and Editor for wikiHow. result. Our Facebook account has our pics, videos, important notes, groups, very trusted friend circle, business fan pages, etc. A bad one. So we put together this step-by-step guide detailing how to contact Facebook support. "While I haven't yet followed up on the article's recommended action, it clearly identified a course of action. Some of which are not only posting updates, but also replying to comments from the community. Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. For those looking to establish themselves as experts in the Facebook community, browsing the unanswered questions section will give you opportunities to help others. Both of these sections are on the main page of the Facebook Help Center website. You'll see a search bar at the top of this page--you can look up topics (e.g., disabled accounts) from here. Finding bugs and glitches is actually a big-money industry, and Facebook definitely doesn't want any weaknesses in their platform. For example, Facebook recommends dealing with an impostor account by going to the account's profile page, clicking the button with three dots (...) above a post, and clicking the. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. Bonne journée Martin :-) Posted about 4 years ago by . In general, no. Help Center. You can, however, use Facebook's Help Center to diagnose and report a problem with your account. Now I know. My account is locked or suspended. ", "It let me know that a Facebook alternative is necessary. I have a serious problem with my facebook account and I have searched everywhere and can't find a solution. Though it seems like getting support should be easy, it’s a question we get all the time: “How do I get in touch with Facebook?” Many marketers we talk to are surprised that there is a way to ‘talk’ to Facebook at all. Have you ever needed to contact Facebook about an issue you're having? Thank you! "Locked out of my account" certainly wasn't! For those looking to establish themselves as experts in the Facebook community, watch for questions on posts by the official Facebook pages and jump in to answer them when you can. This is NOT Facebook support! Using Facebook Resources: Open the Facebook Help Center webpage. ", We use cookies to make wikiHow great. ", "At least I now know that I cannot talk to a person with Facebook. Using Facebook. Thank you, wikiHow, for your much-needed assistance. Step 2: Choose the “Help Center” option from the list. If you can't find the issue about which you wish to contact Facebook in the Help Center, try looking in the Community section--the posts there are usually better-suited to outlying cases. Search for the account you want to recover. If you don't receive a response within a week, try resubmitting your form. Unfortunately, there is no way to directly contact Facebook – you can't call, text, email, or otherwise speak to an employee or affiliate of Facebook. If you don't have a picture of your ID available, take one now and send it to yourself via email so you can download it to your desktop. However, if you use Facebook ads and have an active ad account, you can get live chat support by going to facebook.com/business/help and scrolling down to the section labeled “Still need help?” There, you’ll see options to chat live or send an email to support. It is good to see someone cares, too bad it isn't them. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Facebook in an easy-to-use summary, as well as a full comparison of the 10 ways to reach Facebook, compared by speed and customer recommendations. wikiHow is where trusted research and expert knowledge come together. If she doesn't have access to the email account, she should not be able to get the password. Adding a Chat Sticker to Your Story. How do I delete this fake account? Be sure also to tap into resources outside Facebook, such as Facebook user groups on other networks and people you know that are Facebook savvy. First of all, go to your Facebook Timeline or your Home page. If you are not logged in automatically, use the username and password associated with your account to log in. Facebook - Facebook Page celebrates how our friends inspire us, support us, and help us discover the world when we connect. What do you do when you have a problem on Facebook? Select Find support or report … Most social networks have a few contact forms for users to report issues. Contact Facebook by email. "Who knew that "Security checks preventing log-in" would be the exact phrase I would need to access, "This information added to what I had already experienced as a new Facebook user, who used an abbreviated name for. 2. Review the options toolbar at the top of the screen. Once they email the reset to you, change the password. English (US) Why your account shouldn't have been deactivated, Why you want your account to be reactivated, Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account). This article has been viewed 4,564,409 times. He studied graphic design at Pikes Peak Community College. Why would an internal error keep blocking me when I am logged into Facebook? He specializes in Windows, macOS, Android, iOS, and Linux platforms. Reports from people on Facebook help us identify and fix problems when something's not working correctly. Learn more about promoting your business on Facebook. Travis Boylls is a Technology Writer and Editor for wikiHow. Instagram Help Center. Find solutions to common problems, or get help from a support agent. Bonjour, comment contacter l'assistance facebook j'ai un soucis niveau sécurité ... Marie DuboisFacebook Help Team. Facebook's customer service is notoriously detached, meaning that you'll likely get a generic response to most inquiries. 1. Log In Create Account. Some contact forms have multiple options. How do I turn Messenger notifications on or off? Facebook, on the other hand, has over 100 contact forms for just about every problem you could run into while using Facebook. I need login and account support. I need to contact the facebook staff but I cant find any application form or any email that I can write to. Facebook for Business - Facebook for Business provides the latest news, tips and best practices to help you meet your business goals. Please share in the comments! Or maybe you're a parent trying to adjust the settings on your kid's account. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Answering Questions in a Live Q&A. My account is hacked or compromised. J'aimerais obtenir une réponse a ça , et pouvoir contacter le siège facebook ... seulement j'ai beau chercher une adresse mail ou un numéro de téléphone je n'arrive pas à en trouver une. I never put in my cell phone number in my Facebook account, and I never requested to reset my password. Facebook will have official Pages on different … A number with the area code 650 that frequently shows up in online sources as being linked to Facebook is actually a scam number. ", all. ", your staff for all if their great assistance and support over the past year. Stay connected with the following pages and be sure to jump into conversations when there are posts related to topics you have questions about. To report a problem with a business or advertisement. In these cases, it sure would be helpful to have a list of contact forms to get Facebook support. So, leaking out of these data can possibly hurt our reputation and if someone will gain access to our Facebook account then he/she can do a lot of harm to us. Reports from people on Facebook help us identify and fix problems when something's not working correctly. You can submit reports about glitches with the report tool, or contact them through the BBB as outlined in this article. Facebook says my account is temporarily locked.

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